Trust Account Management – Functionality & Best Practice – Type 2
QLDCPD 20260003This CPD session provides a practical understanding of how to use trust accounting software to manage Queensland real estate trust accounts accurately and effectively. Learn best practices for receipting funds, processing disbursements, reconciling accounts, managing rental bonds and preparing for audits, while understanding the legislative requirements that support compliant trust account operations.

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Session Overview
This is a Type 2 session
* In order to meet your annual CPD requirements, you will need to complete either:
- Two Type 1 sessions; or
- One Type 1 session and one Type 2 session.
Session Objective
This session aims to equip Queensland real estate professionals with the practical knowledge required to use trust accounting software effectively while meeting relevant legislative obligations. Participants will develop an understanding of trust money receipting, disbursements, reconciliations, rental bond management, reporting requirements and audit processes, enabling them to identify discrepancies and support accurate, compliant trust account operations.
Description of CPD session
This session provides a comprehensive examination of trust account management practices and the effective use of trust accounting software within Queensland real estate businesses.
Participants will learn how to receipt rents, deposits and other trust monies, process disbursements, manage debit and credit adjustments, and reconcile trust account records. The session also explores legislative reporting obligations, managing discrepancies, trust account audits and the appropriate handling and reconciliation of rental bond records.
Through an emphasis on practical software functionality and compliance requirements, participants will strengthen their understanding of the systems and procedures that support accurate and effective trust account management.
Session Topics
1. Trust Account Management
1.1 Understanding your trust accounting software
1.2 Receipting rents, deposits and other funds
1.3 Reconciling your trust account
2. Trust Account Disbursements
2.1 Processing disbursements
2.2 How to manage debit and credit adjustments
3. Legislative Reporting
3.1 Lodging funds with the Public Trustee
3.2 Auditing trust account records
3.3 Discrepancies and how to manage them
4. Bond Management
4.1 Managing rental bonds in your trust account
4.2 Auditing trust account rental bond records and the RTA
5. Conclusion
CPD FAQ’s
What is the full name of this CPD session?
QLDCPD20260003 – Trust Account Management – Functionality & Best Practice.
What CPD category does this course fall under?
This is a Type 2 CPD session.
How does this session count toward my annual CPD requirements?
This course satisfies one Type 2 CPD requirement. To meet your annual CPD requirements, you must complete either two Type 1 sessions or one Type 1 session and one Type 2 session.
What will I learn in this session?
You will develop a practical understanding of trust accounting software and the processes involved in managing Queensland real estate trust accounts, including receipting funds, processing disbursements, completing reconciliations, managing rental bonds.
Why Validum
Understand Trust Account Management
Build a practical understanding of how trust accounting software supports the accurate and compliant management of Queensland real estate trust accounts.
Strengthen Your Compliance Knowledge
Learn about legislative reporting requirements, trust account reconciliations, audit processes and the importance of maintaining accurate financial records.
Manage Trust Transactions with Confidence
Develop your understanding of receipting trust monies, processing disbursements and managing debit and credit adjustments effectively.
Recognise and Resolve Trust Account Discrepancies
Strengthen your ability to identify discrepancies, understand reconciliation requirements and maintain reliable trust accounting records.
Improve Rental Bond Management Practices
Learn how to manage rental bond records within trust accounting systems and understand the importance of reconciling records with the Residential Tenancies Authority (RTA).
Build a More Efficient Real Estate Business
Learn how better software practices, system integrations and digital workflows can support more consistent, productive and effective business operations.
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Validum Real Estate Training delivers structured, Queensland-specific CPD sessions designed to help you meet your annual requirements with confidence and clarity. Not sure which session is right for you?





