Privacy 101 for Real Estate (Type 2)
QLDCPD 20250190This CPD session provides you with a working knowledge of the Privacy Act 1988 and how the Act’s requirements regulate the functions and activities of a real estate agency.
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Session Overview
This is a Type 2 session
* In order to meet your annual CPD requirements, you will need to complete either:
- two Type 1 sessions; or
- a Type 1 session and a Type 2 session.
Session Objective
This session will provide you with a working knowledge of the Privacy Act 1988 and how the Act’s requirements regulate the functions and activities of a real estate agency.
Description of CPD session
This session will cover the main requirements of the Privacy Act 1988 and the Australian Privacy Principles (APPs). In particular, this session will discuss how the Act and the APPs regulate how agencies collect, use, disclose, store and dispose of personal information in the course of the agency’s day to day functions and activities.
Session Topics
1. Background
1.1 Introduction to Privacy Act
1.2 What is personal information?
1.3 The Australian Privacy Principles
1.4 Exemptions
2. APP 1 – Open & transparent management of personal information
2.1 Requirements of APP 1
2.2 What does this mean for real estate agencies and agents?
3. APP 2 – Anonymity and pseudonymity
3.1 Requirements of APP 2
3.2 What does this mean for real estate agencies and agents?
4. APP 3 – Collection of solicited personal information
4.1 Requirements of APP 3
4.2 Putting APP 3 into practice for real estate agencies and agents
4.3 APP 4 – Dealing with unsolicited personal information
4.4 APP 5 – Notification of the collection of personal information
5. APP 6 – Use or disclosure of personal information
5.1 Key requirements of APP 6
5.2 Putting APP 6 into practice for real estate agencies and agents
6. APP 7 – Direct marketing
6.1 Key requirements of APP 7
6.2 What does this mean for real estate agencies and agents?
7. APP 10 – Quality of personal information
7.1 Key requirements of APP 10
7.2 Putting APP 10 into practice for real estate agencies and agents
8. APP 11 – Security of personal information
8.1 Key requirements of APP 11
8.2 Putting APP 11 into practice for real estate agencies and agents
9. APPs 12 and 13 – Access to and correction of personal information
9.1 Key requirements of APP 12
9.2 Key requirements of APP 13
9.3 Putting APPs 12 and 13 into practice for real estate agencies and agents
10. Other matters
10.1 APP 8 – Cross border disclosure of personal information
10.2 APP 9 – Adoption, use or disclosure of government related identifiers
11. Future changes to Privacy Act
11.1 Small business exemption
11.2 Employee records exemption
12. Conclusion
12.1 Take home messages
CPD FAQ’s
What is the full name of this CPD session?
QLDCPD 20250190 – Privacy 101 for Real Estate.
What CPD category does this course fall under?
This is a Type 2 CPD session.
How does this session count toward my annual CPD requirements?
To meet your annual CPD requirements, you must complete either:
- Two Type 1 sessions; or
- a Type 1 session and a Type 2 session.
This course satisfies one Type 2 requirement.
What will I learn in this session?
You’ll learn how the Privacy Act 1988 and the Australian Privacy Principles apply to real estate agencies, including lawful collection, secure storage, permitted disclosure, direct marketing obligations and handling access/correction requests.
Who should complete this course?
This session is suitable for Queensland real estate professionals and agency staff who collect, store, use or disclose client personal information in the course of their work.
What topics are covered?
The session covers:
- What personal information is and how it’s regulated
- APP obligations relevant to agency work
- Direct marketing compliance
- Data quality and security requirements
- Access and correction rights
- Cross-border disclosures
- Future Privacy Act reforms
Will this session help reduce privacy compliance risk?
Yes. It focuses on practical privacy obligations and how to implement compliant agency procedures.
Is this course specific to Queensland?
The Privacy Act is Commonwealth legislation, but this session is delivered in the context of real estate agency functions and day-to-day practice in Queensland.
Why Validum
Real Estate Privacy in Practice
Translates the Privacy Act and APPs into practical actions for real estate agencies.
Process & Procedure Focus
Helps you implement compliant collection, storage, access and disposal procedures.
Reduce Risk & Complaints
Covers common compliance gaps that lead to privacy complaints and breaches.
Direct Marketing Clarity
Explains how marketing, databases and follow-up processes interact with APP obligations.
Future-Focused
Includes upcoming reforms so your agency can stay ahead.
Your Queensland CPD Starts Here
Validum Real Estate Training delivers structured, Queensland-specific CPD sessions designed to help you meet your annual requirements with confidence and clarity. Not sure which session is right for you?
